1. Information We Collect
We collect information necessary to provide and improve the NightSync platform, including:
- Account data: name, email address, and login credentials.
- Transactional data: purchase history and billing identifiers (payment card details are never stored by us).
- Usage data: interactions with features, device type, browser, and approximate location derived from IP.
- Support data: any information you provide when contacting customer support.
2. How Information Is Used
User data is used solely for account management, platform access, support, analytics, and service improvements. Specifically, we use information to:
- Provision and maintain your account and access.
- Process purchases and deliver licensed content.
- Respond to support and billing inquiries.
- Detect, prevent, and address fraud or abuse.
- Improve platform performance and user experience.
3. Cookies
We use cookies and similar technologies to maintain authenticated sessions, remember user preferences, and measure platform performance. You may disable cookies through your browser settings, although some functionality may become unavailable.
4. Analytics
We use aggregated analytics tools to understand how users interact with the platform. Analytics data is processed in a manner designed to limit identification of individual users.
5. Payment Processing
Payment information is handled by authorized payment processors, including Whop and AMPLO PAY. We do not store full payment card numbers on our servers. Payment processors operate under their own privacy and security policies and applicable PCI-DSS standards.
6. Data Retention
We retain user data for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data subject to applicable law and legitimate retention obligations.
7. Security Measures
We implement reasonable technical and organizational safeguards — including encryption in transit, access controls, and continuous monitoring — designed to protect your information. No internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. User Rights
Subject to applicable law (including the LGPD), you may:
- Access the personal data we hold about you.
- Request correction of inaccurate or outdated data.
- Request deletion of your data where applicable.
- Request information about third parties with whom your data may be shared.
- Withdraw consent for data processing, where consent is the legal basis.
9. Contact Information
For privacy inquiries or to exercise any of the rights above, contact us at patriciocapitalltda@gmail.com.